Primary Dubai - London based Computer and Telecoms Company now in the UAE !

Managed Services

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Our clients benefit from an extensive range of IT services and products some or all of which can be utilised depending on the size of project.

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In partnership with our clients, the following services are all available and a brief summary is shown below:

 

Design and consultancy - initial appraisal phases and then fee bid work.

 

Project Management – full management from design to final delivery

 

Helpdesk – a full dedicated (24 hour service if required)  available for specific projects

 

Staff training – we will train your staff in groups or individually in the relevant discipline depending on the project. This may be first line technical support training for engineers through to sales and customer training for fault calls and general assistance.

 

Technical Support – via manned helpdesk or by dedicated team for each project.  High level project teams can be implemented and made available for critical parts of the projects.

 

Support Contracts – after agreeing scope of support required with client then a full support contract for  periods from 1 year to ensure total peace of mind.

 

Maintenance Contracts – this ensures that should a component in the network and system fail then the correct level of spares and component redundancy is in place to minimize or eliminate downtime.

 

Installation – our team install everything from the cabling, servers and backbone of the network through to the computers and laptops on the desk.

 

Hosting solutions – all web domains and emails are hosted by us on our dedicated servers.

 

Wireless networks – design, supply and installation to ensure coverage for the area needed for roaming.

 

Hardware and software supply – we ensure all the correct software licences are applied to the project.

 

Computers and network hardware – with our bulk buying facilities, we are able to purchase at the lowest prices and ensure an on target project delivery cost.

 

Network audit – for existing installations, we can review your current system and advise how best to improve and upgrade the network.

 

Office additions or relocation – we can fit out new offices whether you are taking additional space or moving to new premises.  We take over all the moving requirements so your offices are ready to be moved into on the day.

 

Roll outs of multi store/ multi office nationwide.

 

CRM and accountancy – we offer Sales and Accountancy systems as well as training and installation etc.

 

Managed backups – full regular backups of your valuable data, either to in house back up systems on secure on line encrpypted systems.

 

Disaster recovery – should the worst happen then we can help with recovery of your data and system.

 

Upgrades – we conduct key upgrades and security updates against an agreed plan to ensure youhave the latest software as well as being totally secure.

 

Hardware repairs – we can repair virtually any make of network hardware, PC and server (dependant on fault).

 

Creative Solutions – a full team of web designers and marketers are available to assist in preparing web sites, hosting, email, domain management etc.

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Our creative designs aim to inspire our clients

To find out more detailed information about our range of services and products, please visit our Group site:  www.primarynetworksgroup.com
 
Primary Dubai. London based Computer and Telecoms Company now in the UAE ! 
 

 
 
 
 
 
Tel. 0845 230 6688 | Email: enquiries@primarynetworksgroup.ae
 
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Copyright 2009 © Primary Dubai and Primary Networks Group are trading names of Primary Network Products (UK) Ltd. a Private Limited Company. Registration no. 552984